Support - Blockify Builder

Frequently Asked Questions

How do I get started with Blockify Builder?

Start your free trial by setting up an email and password. Once you're in, start building right away using the drag-and-drop interface to add elements, customize their properties, and export your finished design as a Shopify Liquid template. At the end of your trial, you'll be prompted to subscribe to continue.

What's included in the $39/month subscription?

Your subscription includes unlimited page creation, all components and layouts, full responsive design tools (mobile/desktop/fullscreen), export to Liquid templates, and email support. You own all code you export.

Do I need coding skills to use Blockify Builder?

No coding skills required! The visual drag-and-drop builder makes it easy for anyone to create professional Shopify pages. However, familiarity with Shopify's theme customizer is helpful for deploying your exported sections.

How does the export work?

When you export, Blockify Builder generates clean Shopify Liquid code that includes your layout, styles, and a schema with 100+ merchant-controllable properties. The exported file can be uploaded directly to your Shopify theme.

Can merchants edit the pages after I export them?

Yes! This is the revolutionary part. Each section exports with 100+ properties that merchants can adjust in Shopify's customizer without touching code—text, colors, spacing, images, fonts, and more across all breakpoints.

What happens to my data if I cancel?

Your exported Liquid code files are yours forever. We don't store your page designs on our servers—they're saved locally in your browser. After cancellation, you retain all exported code and can continue using it.

Do you offer refunds?

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact us at support@blockifybuilder.com for a full refund.

Is my data secure?

Yes. We use industry-standard security practices including SSL encryption, secure hosting, and limited data collection. Most of your work is stored locally in your browser. See our Privacy Policy for details.

Can I use Blockify Builder for client projects?

Absolutely! Many agencies and freelancers use Blockify Builder to build pages for their clients. Your clients get full control over 100+ properties without needing to call you for every change.

What Shopify plans does Blockify Builder work with?

Blockify Builder exports standard Shopify Liquid code that works with all Shopify plans, including Basic, Shopify, Advanced, and Shopify Plus.

How do I report a bug or request a feature?

Email us at support@blockifybuilder.com with details about the bug or feature request. We actively incorporate user feedback into our development roadmap.

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